As an association, it is likely that you use more than just one tech solution. Perhaps you integrate membership management software, accounting solutions, and other software into one harmonious system. Prior to purchasing a new platform, consider what it brings to the table and if you really need it.
Make a list of the platforms you currently use and what they offer. If the existing solutions already cover the purpose of the new solution, then you know it’s an unnecessary purchase.
In most cases, particularly regarding membership management software, the greater the number of people using the platform means a higher cost. However, a significant number of vendors don’t base their pricing on how many people will be accessing the technology. If you have a limited budget, these are the vendors you need to work with so factor this into your decision.
If members are not informed in the technology you are purchasing, you have two options. Either look for an alternative or find out if the customer support of the platform is helpful. If the support team is always ready to help and your team members are willing to learn, it may be beneficial to choose new technology.
A great platform is one that maintains a fine balance between aspects like ease of use, functionality, and the needs of your team. Any tech solution worth investing in should provide remarkable value for your money while immensely improving the member experience!
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