3 Questions To Address Before Purchasing New Association Technology
Posted on February 28, 2018 by Membership Space
Categories: Membership
Before you buy into new technology, there are a few questions you should ask in order to gauge how suitable it is for your needs.  For example, you will want to know if a vendor plans on being a long-term, helpful partner.  But, there are so many options on the market that it can be a challenge to find what best suits your association.  Consider the questions below to help you evaluate your options and make the right choice.
What Purpose Will It Serve?

As an association, it is likely that you use more than just one tech solution.  Perhaps you integrate membership management software, accounting solutions, and other software into one harmonious system.  Prior to purchasing a new platform, consider what it brings to the table and if you really need it.

Make a list of the platforms you currently use and what they offer.  If the existing solutions already cover the purpose of the new solution, then you know it’s an unnecessary purchase.
How Many People Will Be Using The Technology?

In most cases, particularly regarding membership management software, the greater the number of people using the platform means a higher cost.  However, a significant number of vendors don’t base their pricing on how many people will be accessing the technology.  If you have a limited budget, these are the vendors you need to work with so factor this into your decision.
How Tech Savvy Is Your Team?

If members are not informed in the technology you are purchasing, you have two options.  Either look for an alternative or find out if the customer support of the platform is helpful.  If the support team is always ready to help and your team members are willing to learn, it may be beneficial to choose new technology.

A great platform is one that maintains a fine balance between aspects like ease of use, functionality, and the needs of your team.  Any tech solution worth investing in should provide remarkable value for your money while immensely improving the member experience!
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